Privacy Policy

Introduction

Welcome to ICS Delivery! We specialize in international parcel and document delivery, B2B delivery, and international shopping services. Our privacy policy is designed to protect and respect your privacy in accordance with the General Data Protection Regulation (GDPR) and U.S. legislation.

Collection and Use of Data

Personal Data: We collect personal data such as your name, email address, postal address, and contact phone number, which you provide when registering, ordering services, or contacting customer support.

Usage Data: We automatically collect information about how you use our services, including browser types, access times, and pages visited.

Data Processing Purposes

Your data is used for:

  • Processing your orders and managing your account.
  • Improving the quality of our services.
  • Communicating with you, including responding to your inquiries and informing you of changes to services.
  • Marketing and advertising purposes, with your consent.

Legal Basis for Processing

Processing your data is based on:

  • The necessity of fulfilling a contract with you;
  • Legitimate interests aimed at improving our services;
  • Your consent to processing for specific purposes.

Data Disclosure

We may share your data with:

  • Service providers who assist us in providing our services (for example, logistics and delivery companies).
  • Law enforcement agencies upon official request to comply with the law.

International Data Transfer

We transfer personal data to countries outside the EU and EEA, ensuring adequate protection measures and compliance with legal requirements for data protection, including standard contractual clauses.

Your Rights

You have the right to:

  • Request access to your personal data, their correction, deletion, or processing restriction.
  • Object to processing of your data.
  • Request data deletion.
  • Withdraw consent, where applicable, without affecting the lawfulness of processing based on consent before its withdrawal.

Use of Cookies

We use cookies to analyze the usage of our website and enhance user experience. You can manage your cookie settings through your browser.

Data Security

We take all necessary measures to protect your data from unauthorized access, alteration, or destruction.

Changes to Privacy Policy

We may update our privacy policy and will notify you of any changes through our website.

Contact Information

If you have any questions about our privacy policy, please contact us using the provided contact details on the website.